What We Collect and Why It Matters
When you open an account with dian4, we collect the information you provide during registration — your name, email address, and date of birth — along with your preferred local payment method, whether that is DANA, OVO, or GoPay. We log transaction references and wallet identifiers
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so deposits and withdrawals can be matched to your account correctly. We also collect session data: device type, browser, IP address, and the pages you visit inside the lobby. This activity data helps us keep your account secure and flag unusual access patterns early. We do
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not store your full wallet PIN or bank credentials — those stay inside your DANA, OVO, or GoPay app. Any third-party payment processor we work with receives only the data necessary to process your transaction; they operate under their own privacy terms. Your data is processed
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where local law permits and is stored on servers with encryption at rest. We retain your account records for as long as your account remains active and for a period after closure as required by applicable regulations. You may request a copy of your data or
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ask us to correct inaccurate details at any time via the support channels below. Availability and data-handling obligations depend on local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.